Shipping & Delivery

Last Updated: 03-02-2025

At THE CRAFTMANS, we strive to ensure a seamless shopping experience for our customers. Below is our shipping and delivery policy outlining our processing times, shipping options, and other important details.

1. Order Processing

• Orders are typically processed within 10 business days (excluding weekends and holidays).
• Custom or made-to-order items may require additional processing time, please contact info@thecraftmans.com for custom made orders.
• Once your order is processed, you will receive a confirmation email with tracking details.

2. Shipping Methods & Timeframes

We offer the following shipping options:

• Standard Shipping: Estimated delivery within 10 business days.

Delivery times may vary due to carrier delays, weather conditions, or other unforeseen circumstances.

3. Shipping Charges

• Domestic Shipping:  " NO SHIPPING CHARGES"

4. Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can use this number to monitor your shipment’s progress.

6. Delayed or Lost Shipments

• If your order is delayed beyond the estimated timeframe, please contact our support team at info@thecraftmans.com.
• If your package is lost in transit, we will work with the carrier to resolve the issue and, if necessary, offer a replacement or refund.

7. Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please reach out within 2-3 days of delivery with photos of the issue. We will assist in providing a replacement or refund as necessary.